10 November 2020

John Quiggin: “There’s nothing inherently desirable about competition. If the alternative is collusion against the public interest, competition is a necessary evil. Far better, when it can be achieved, is cooperation to be the best we can at what we do. That’s the core value of the service professions, professions derided by market reformers as ‘producer interests’. Much the same is true of choice. As far as flavours of ice cream are concerned, some people will like butterscotch, some will go for mango and some might even prefer Neapolitan. The more choices the better. But for the human services that matter most to us, it’s not a question of how many choices we have. What matters is the quality of the best choice. We want our doctors and nurses to keep us well, our teachers to educate and inspire us, and our carers to give us comfort and dignity. Trying to achieve this with financial incentives will only benefit those who can game the incentive structure. What is needed is not the maximisation of shareholder value but an ethic of service.”